{"product_id":"business-hr-training-service-skills-required-business-hr-training-service-skills-required-dvd-709629270084","title":"Business \u0026 Hr Training: Service Skills Required - Business \u0026 Hr Training: Service Skills Required - DVD","description":"It takes a very special individual to excel at customer service. The skilled individual is adaptable, articulate, attentive, caring, compassionate, confident, curious, flexible, friendly, goal-oriented, helpful, kind, motivated, patient, persuasive, a problem-solver, and tenacious. Now for those who may not possess every quality, they can be learned and serve you well throughout your career. We will learn the qualities of a great customer service representative, the importance of high emotional intelligence and the training needed for a customer service agent.","brand":"AEC","offers":[{"title":"Default Title","offer_id":42313862840395,"sku":"TMWM2927008DVD","price":50.02,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0278\/7223\/1499\/files\/3841667-2584726.jpg?v=1775755319","url":"https:\/\/rockbandmerch.com\/products\/business-hr-training-service-skills-required-business-hr-training-service-skills-required-dvd-709629270084","provider":"Rock Band Merch","version":"1.0","type":"link"}